This Privacy Policy outlines how Tiderugcraft (hereinafter referred to as “we” or “us”) collects, uses, stores, and manages personal information when customers visit www.tiderugcraft.com, request services, or communicate with us.
Tiderugcraft respects customer privacy and is committed to handling personal information in accordance with applicable local privacy and data protection regulations.
1. About Us
Brand Name: Tiderugcraft
Website: www.tiderugcraft.com
Email: carpet@tiderugcraft.com
Address: 74A #376, las dalias, gran santa fe norte, Mérida, Yucatan
Phone: 529997492873
2. Information We Collect
When customers use our website or request services, we may collect information necessary to provide the requested services. This information may include:
Name;
Email address;
Phone number;
Service location details;
Appointment scheduling information;
Booking details;
Records of communication between the customer and Tiderugcraft.
We collect only information that is closely related to scheduling services, responding to inquiries, managing bookings, and maintaining professional customer communication.
3. How We Use Personal Information
We may use the collected information for the following business purposes:
Processing service requests and booking arrangements;
Scheduling and confirming appointments;
Communicating important booking information;
Responding to customer inquiries and support requests;
Managing customer records;
Improving website functionality and service management.
Personal information is used solely for purposes directly related to customer requests, service arrangements, and legitimate business operations.
4. Legal Basis for Processing Information
Where applicable, Tiderugcraft processes personal information based on the following grounds:
Processing necessary to fulfill and arrange requested services;
Obtaining the customer’s explicit consent;
Complying with applicable legal and tax obligations;
Legitimate business interests related to secure operations and local service management.
5. Information Storage and Retention
Tiderugcraft retains customer information only for the period necessary to complete service arrangements, maintain business records, meet applicable legal requirements, and handle follow-up inquiries related to past bookings. When the information is no longer needed, we securely delete or anonymize it. 6. Information Sharing
Tiderugcraft does not sell, rent, or exchange customers’ personal information. Information is shared only when necessary for legitimate operational purposes, such as:
Fulfilling service arrangements;
Complying with applicable legal obligations or lawful requests;
Handling administrative matters related to customer bookings.
7. Cookies and Website Data
Our website may use cookies and similar technologies to support basic website functions, understand visitor interactions, and improve website performance. Customers can manage their cookie preferences through their browser settings.
8. Customer Privacy Rights
Depending on applicable local laws, customers may have certain rights regarding their personal information, including:
Requesting access to the personal information we hold;
Requesting the correction of inaccurate or incomplete information;
Requesting the deletion of data, where permitted by law;
Objecting to specific data processing activities.
To submit a privacy-related request, customers may contact Tiderugcraft using the contact details provided in this policy.
9. Data Security
Tiderugcraft employs reasonable organizational and technical safeguards to manage customer information and strictly limits access to such information to authorized personnel for legitimate business purposes.
10. Information Regarding Children
Our services are intended for adult customers. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately so that we may delete it.
11. Privacy Policy Updates
Tiderugcraft may update this privacy policy from time to time to reflect changes in business practices, operational standards, or legal requirements. Updated versions will be posted on our website, indicating the effective date of the revision.
12. Contact Information
If you have any questions regarding this privacy policy or requests concerning your personal information, please contact us via the following:
Brand Name: Tiderugcraft
Website: www.tiderugcraft.com
Email: carpet@tiderugcraft.com
Address: 74A #376, las dalias, gran santa fe norte, Mérida, Yucatan
Phone: 529997492873