This Privacy Policy explains how Tiderugcraft (“we”, “our”, or “us”) collects, uses, stores, and manages personal information when customers visit www.tiderugcraft.com, request services, or communicate with us.
Tiderugcraft respects the privacy of our customers and is committed to handling personal information in accordance with applicable local privacy and data protection requirements.
1. Information About Us
Company Name: [Company Name]
Brand Name: Tiderugcraft
Website: www.tiderugcraft.com
Email: carpet@tiderugcraft.com
Address: [Company Address]
Telephone: [Company Telephone]
2. Information We Collect
When customers use our website or request our services, we may collect information necessary to provide scheduled appointment-based services. This information may include:
Full name;
Email address;
Telephone number;
Service location details;
Appointment schedule information;
Booking details;
Communication records between customers and Tiderugcraft.
We only collect information that is strictly relevant to arranging services, responding to enquiries, managing bookings, and maintaining professional customer communication.
3. How We Use Personal Information
We may use collected information for the following business purposes:
Processing service requests and booking arrangements;
Scheduling and confirming appointments;
Communicating important booking information;
Responding to customer enquiries and support requests;
Managing customer records;
Improving website functionality and service administration.
Personal information will only be used for purposes connected directly with customer requests, service arrangements, and legitimate business operations.
4. Legal Basis for Processing Information
Where applicable, Tiderugcraft processes personal information based on the following grounds:
Processing necessary for fulfilling and arranging requested services;
Customer consent where explicitly provided;
Compliance with applicable legal and tax obligations;
Legitimate business interests related to operating and managing our local service operations safely.
5. Information Storage and Retention
Tiderugcraft retains customer information only for the period necessary to complete service arrangements, maintain business records, meet applicable legal requirements, and handle future enquiries relating to previous bookings. When information is no longer required, it is securely deleted or anonymized.
6. Sharing of Information
Tiderugcraft does not sell, rent, or trade customer personal information. Information is only shared where strictly necessary for legitimate operational purposes, such as:
Fulfilling service arrangement requirements;
Complying with applicable legal obligations or lawful requests;
Administrative operations related to customer bookings.
7. Cookies and Website Data
Our website may use cookies and similar technologies to support basic website functionality, understand visitor interactions, and improve website performance. Customers may manage cookie preferences through their standard browser settings.
8. Customer Privacy Rights
Depending on local applicable laws, customers may have rights relating to their personal information, including:
Requesting access to personal information we hold;
Requesting correction of inaccurate or incomplete information;
Requesting deletion of data where legally applicable;
Objecting to certain data processing activities.
To submit a privacy-related request, customers may contact Tiderugcraft using the contact information provided in this policy.
9. Data Security
Tiderugcraft maintains reasonable organizational and technical safeguards for managing customer information and limiting access strictly to authorized personnel for legitimate business purposes.
10. Children’s Information
Our services are intended for general adult customers. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately for removal.
11. Updates to This Privacy Policy
Tiderugcraft may update this Privacy Policy from time to time to reflect changes in our business practices, operational standards, or legal requirements. The updated version will be published on our website with the revised effective date.
12. Contact Information
For questions regarding this Privacy Policy or personal information requests, please contact us at:
Company Name: [Company Name]
Brand Name: Tiderugcraft
Website: www.tiderugcraft.com
Email: carpet@tiderugcraft.com
Address: [Company Address]
Telephone: [Company Telephone]